Our Services

PROFESSIONAL SERVICES

CONSULTING

  • Budget Control
  • Field Inspections
  • Feasibility Studies
  • Risk Management
  • Project Oversight
  • Property Management

PROJECTS INSPECTIONS

  • Bank or Financial Institution Inspection
  • Resident Inspection
  • Owner Inspection
  • Risk Assessment Inspection
  • Damage control Assessment and Inspection

PROJECT MANAGEMENT AND SUPERVISION

  • Owner’s Representative at the Project
  • Budget Management
  • Schedule Management
  • Application for Payment Management
  • Contractor and Sub-Contractors Management
  • Documentation Management

PROPERTY MANAGEMENT SERVICES

CONDOMINIUM AND PROJECT ADMINISTRATION

  • Management of all inflows and outflows of all activities of the project
  • Management of fee payments and penalties application
  • Accounting management
  • Supervise all services and the proper maintenance of the facilities
  • Management of claims and disputes • Management of contracts and purchases
  • Manage the Home Owners Meetings and help with the agenda
  • Offer maintenance and engineering services as required

FACILITIES MANAGEMENT

  • The main goal is to acquire the property for the client, refurbished and update the property and sale with a significant profit.
    • Property Acquisition
    • Property Setup
    • Property Preservation
    • Sales

FACILITIES MANAGEMENT (TENANTS)

  • The main goal is to create the appropriate business environment so that the client’s tenants may prosper. This is achieved by maintaining and improving the property as necessary and by addressing tenants’ needs proactively.
  • Supervise day to day building operations diligently and professionally:
    • Manager shall contract and supervise, at the expense of the Client, all repairs and maintenance services manager deems necessary with prior written consent from Client
    • Supervise building personnel
    • Maintain building licenses and permits up to date
    • Purchase the necessary building materials
    • Implement a preventative maintenance program
    • Ensure adherence to the building’s rules and regulations
    Address Tenant / Owner needs and complaints diligently:
    The objective is to ensure customer satisfaction and maximize retention when leases expire. Complaints and work orders are tracked in a report shared monthly with the Client.
    Manage Building Improvements:
    Manager will contract and supervise vendors to perform repairs, capital improvements, tenant improvement allowance performed by a third-party contractor and any other work necessary for the proper management of the building at no additional cost or fee.

MARKETING AND LEASING SERVICES

Our company differentiates itself by developing a management plan for each asset to ensure that the owner’s goals are met. We do this by retaining and attracting the ideal tenant to the property.

OUR MAIN RESPONSABILITIES:

  • RE-NEGOTIATE LEASES ABOUT TO EXPIRE
  • PREPARE A PROPERTY MANAGEMENT PLAN TO DELIVER OWNER GOALS USING
    • Market comps
    • Absorption rates
    • Pricing Strategy
    • Ideal Tenant target
  • OVERSEE LEASING INITIATIVE
    • Target prospective tenants
    • Host a broker presentation to generate awareness and buzz about the property
    • Prepare a marketing brochure in PDF format
  • PREPARE BUILDING FOR SALE
    • Conduct building condition audit within 60 days of assuming management of property
    • Implement Audit Report
    • Transitional Services: Manager shall prepare any information necessary for the marketing and sale of the property

PROJECT MANAGEMENT SERVICES

CONSULTING

  • Visit the property, collect data and verify that the existing conditions of the project meets the expectations presented to the owner.
  • Make an initial report to the Owner and inform about any deviation between the existing conditions and the once consider by the Owner.
  • Assist the Owner during the contractor and sub-contractor selection.
  • Assigned a qualified Resident Inspector and conduct weekly visits to the Project.
  • Serve as intermediary between Owner and Designer for possible solutions to designs about any conflict that may occur by error or omission in the drawings.
  • Hire and provide the necessary technical (experts) personnel to make any function inside the project that was not covered in our contract.

DOCUMENTATION

  • Conduct weekly meetings through each phase with all parties involved in the project. Document issues and topics discussed on each meeting. Follow up on all pending items until fulfillment.
  • Document and file all information received from the Owner, Project Designer and agencies.
  • Document and file all formal communication and inform the Owner, Project Designer, Contractor and Sub-Contractors.
  • Document and make evident with pictures those activities that could provide any conflict due to its nature.
  • Request the contractor and sub-contractors all the documentation required during the contractual agreements keeping the information and files updated.
  • Inform the Owner any variation between the field work and the job agreed with the contractor and sub-contractors.
  • Evaluate any proposal submitted by the contractor and/or sub-contractors claiming any change from original contract approved.
  • Request, revise and recommend to the Owner any submittals for any material, furniture or equipment that the contractor and/or sub-contractors will include in the work construction for approval.
  • Verify that the contractor and/or sub-contractors meet the occupational safety requirements implemented by the federal and local government.
  • Verify that the contractor and/or sub-contractors meet with their legal obligations with the local and federal government as well as the payments to their suppliers and subcontractors.
  • Request and maintain the manuals and guarantees updated from all the materials and equipment incorporated to the project.
  • Fulfill the Project designated inspector documentation to OGPE/ARPE.

SCHEDULE

  • Monitor daily the development of each phase to be on schedule.
  • Maintain a daily log of all the activities.
  • Request an itinerary of the daily works to the contractor and sub-contractors. Include this data to the work charts and itineraries integrating all activities.
  • Revise on a weekly basis the workflow itinerary making a monthly evaluation for any updates needed.
  • Analyze the motives provided by the contractor and sub-contractors for any additional days’ claim, and submit to the Owner for approval.

MANAGEMENT

  • Verify that the ongoing work goes accordingly with the drawings and specifications, following the best construction practices and the proposed schedule.
  • Verify that the contractor and sub-contractors coordinate their works.
  • Verify that all construction’s phases have been coordinated by the Designer.
  • Verify that all endorsement and permits of the project are up to date.
  • Organize and keep updated electronic files system storage as well as a hard copy of all documents related to the Project.
  • Coordinate with the designer to keep a daily plan set for the confection of the plot plans and the inscription plan.
  • Coordinate, celebrate and document any necessary extraordinary meeting.

BUDGET

  • With the Owner’s authorization, negotiate any change order and submit to the Owner for approval.
  • Revise and evaluate diligently all requisitions made by the contractor and sub-contractors for any partial payment submitted and recommend the application of payment to the Owner.
  • Monitor that all the materials used in the construction of the project are used accordingly to the contract between the Owner and the contractor and/or sub-contractors.

QUALITY

  • Demand and revise the laboratory tests results required to the contractor and/or subcontractor by contract.
  • Require corrective action on any deviation obtained from the laboratory test results required.
  • Inspect the job quality progress.
  • Assist the Owner and Buyer during the final inspection per unit to be sold (Residential Project).
  • Provide inspection services always there is a job been conducted in the Project.

PERMITS

  • Prepare the inspections reports required by the government to grant the units permits (Residential and Commercial Projects).
  • Assist the Designer and the government agencies’ representatives during the final inspections to grant the units permits of occupancy and other project components.
  • Provide all the necessary information to manage the unit’s endorsements and permits of occupancy.

BREAKDOWN OF SERVICES

Our experience allows our clients to make informed decisions, maximizing their return on investment and minimizing risk.

We identify our client’s needs and objectives in order to devise creative strategies to accomplish the expected results. Our involvement begins from the idea proposal, feasibility, and goes through development, implementation and final turnover.

OUR SERVICES ARE:

  • DESIGN TEAM MANAGEMENT
  • VALUE ENGINEERING
    • Revise the current design to optimize the Project and obtain economic reductions.
    • Evaluate all government agencies’ endorsements and permits
    • Evaluate constructions’ systems and methods to look for economic reductions.
    • Prepare detailed estimations of all the developer phases.
  • REDESIGNING
    • Modify drawings.
    • Manage new endorsement and permits.
  • PERMITS PROCUREMENT
    • Required Studies (Manage Sub-contracts)
    • Consult Government Agencies and analyze requirements
    • Perform Community Meetings and Public Hearings if necessary
    • Puerto Rico Planning Board Compliance
    • Zoning and Allowable Uses Analysis
    • Construction Permit and Permit of Occupancy
    • Agencies Inspections
  • FINANCIAL ASSSESMENT
    • Total Estimation of the Development (Project, Proposal)
    • Cash flow
    • Assist the Owner visiting Financial Institutions.

Contact Us

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Specialty Property Management, LLC

  • Avenida Juan Ponce De León, San Juan, San Juan 00918, Puerto Rico
  • info@spm.services
  • +1.787.585.9794

    • Hours

  • Monday - Friday: 9am - 5pm
  • Saturday: By appointment
  • Sunday: Closed